APARBooks Case Study: Solving Delayed Lien Waiver Processing

Table of Contents

“Switching to APARBooks was a game-changer. What used to be a time-consuming, stressful process is now streamlined. We’re saving hours each week and have strengthened our relationships with subcontractors by keeping payments on schedule.”

– BuildRight Construction

About the Company

BuildRight Construction is a growing general contracting company specializing in multi-family residential projects. With a busy pipeline of work and a rotating group of subcontractors, BuildRight relies heavily on efficient processes to keep projects moving smoothly. The team knew that managing lien waivers was critical to timely payments and overall project success, but with an outdated paper-based system, this became a persistent challenge.

Challenge

BuildRight Construction was constantly struggling with delays in lien waiver processing. Their manual system relied on paper forms and email chains, with waivers scattered across desks and folders. Every payment required a lien waiver, yet without a centralized tracking system, the team often found themselves searching for missing documents or spending hours following up with subcontractors. 

These delays became a source of frustration, as they prevented BuildRight from releasing payments on time, which in turn strained relationships with subcontractors. Subcontractors grew frustrated with the payment delays, and BuildRight’s team spent increasing amounts of time trying to untangle the waiver backlog, instead of focusing on project management. Without a system to track and organize waivers efficiently, BuildRight felt buried under paperwork and constantly playing catch-up.

APARBooks’ Solution

By implementing APARBooks, BuildRight transformed their lien waiver process. APARBooks allowed them to store and organize lien waivers digitally, assigning each waiver directly to its corresponding payment. Now, every waiver is stored under the subcontractor’s payment history, making it easy for the team to pull up the necessary documentation instantly. 

APARBooks also provided the function to set up reminders, in order to notify the team and subcontractors when waivers were due, which eliminated the need for manual follow-ups and reduced the risk of missed waivers. The centralized system meant BuildRight could track each waiver’s status in real-time, ensuring that no document slipped through the cracks.

Results

Since switching to APARBooks, BuildRight Construction has seen a significant increase in efficiency. The time spent on lien waiver processing has dropped by 70%, freeing up hours each week for the team to focus on more critical project tasks. The streamlined process has also strengthened relationships with subcontractors, who now receive payments faster and with less hassle. 

BuildRight no longer experiences delays due to missing waivers, and administrative workloads related to lien waiver management have been significantly reduced. With APARBooks, BuildRight has moved away from paperwork chaos and gained the confidence that all lien waivers are organized, accessible, and up-to-date, allowing them to maintain better control over their financial processes and keep their projects on schedule.

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